Tendlet Support
Need help with Tendlet? Send a note and we will help you get unstuck.
Contact
For app support, bug reports, iCloud questions, or feedback, email quentin@q10labs.dev.
Helpful details to include: your device model, iOS version, Tendlet version, and a short description of what happened. Screenshots are welcome if they make the issue easier to understand.
Common help topics
- iCloud sync and Family Share. Make sure iCloud is enabled on each device and that invited carers accept the shared household with the Apple ID they use on that device.
- What’s included. The current release has no subscription or in-app purchase; all available care features are included.
- Household sharing. Tendlet Family Share uses iCloud so invited carers can share household care records.
- Routines and reminders. Tendlet uses local notifications for reminders. Check iOS Settings if reminders do not appear.
- Meal plans. Suggested meal plans are species-backed starting points. Review the 7-day plan and grocery list before you start tracking.
- Privacy and data. Tendlet stores care data locally first and, when an iCloud account is available, syncs it automatically through your private CloudKit database. Read the privacy policy for details.
Safety and emergencies
Tendlet is not veterinary care, medical care, or emergency support. If a pet may have eaten a toxic plant or unsafe food, or if an animal seems seriously unwell, contact a veterinarian, emergency clinic, or poison-control service immediately. Use Tendlet's safety notes as a guide, not as a substitute for qualified care.
Public beta
The public iOS beta is available through Apple TestFlight. When requesting help, include the version and build number shown under You → About.
Developer
Tendlet is built by Q10 Labs in Brussels, Belgium.